Take Effective Actions to Solve a Problem
by Wendy Hearn
There are going to be times when you experience
problems either in your personal or professional life.
They may be few and far between or occur more often.
You can choose whether to see these as problems that
keep you stuck or opportunities for growth that you
respond to. The opportunity for growth comes from
being willing to apply a formula that brings about a
solution. A formula that can be applied to many
different situations.
When faced with a particular problem or a difficult
situation, the tendency is to analyze why it happened
and possibly go over it again and again. Often, you
need to be heard so you want to talk about the problem
with others. Although talking can help, be aware that
when you focus on talking about a problem you're not
focusing on resolving it. Communication plays a key
part when you're working on the solution and the
action steps that are required. You may get different
messages from others, such as "you need to discuss it
and sort it out". Many messages you receive are other
people's agendas and so I encourage you to discover
what's right for you.
Initially, it's not always obvious how you can resolve
a problem or difficult situation. You can consider all
possibilities and within any situation, there are
usually many different actions that can be taken. To
resolve an issue in the quickest and easiest way, you
need to discover and take the most effective actions.
How do you know what the most effective actions are?
I've found one of the best ways is to fast forward
yourself to the solution. The solution is your
response to the question, "What is the result I want to
create?" This formula can be applied to many different
situations. Until you have a really clear idea of what
you ideally want, you could end up taking lots of
actions and either getting nowhere or ending up with
the wrong solution.
Recently I've spoken with a couple of people who had a
disagreement with a friend and wanted to resolve the
situation. In this type of situation, if you wanted to
create a more communicative and caring friendship, the
actions you take would be very different from the
actions taken if the desired result was to step back a
little from the friendship.
I've also worked with people who received poor
performance appraisals. If you had a poor performance
appraisal and the result was to be in a job that
allowed you to play to your personal strengths, one of
the actions may be to examine other career options.
If the desired result was to discover what a particular
company considered a great performance and to know you
were consistently moving towards that each week, then
one of the actions may be to set up more regular
feedback sessions with your manager. Your choice of
actions is going to be very different depending on the
result you want to create. Yet any potential action
steps are valid if you stay focused on the problem.
Although there are things that can be learned from any
given situation, time spent with the problem is often
ineffective. You need to devote your time and energy
to applying a formula, discovering the solution and in
particular deciding on the action steps you need to take.
Copyright (c) 2003 by Wendy Hearn. All Rights Reserved.
Wendy Hearn
Personal and Professional Coach
She works with business owners, professionals and executives to
discover and unlock their own inspiration, to effortlessly take
the actions required to have the success they desire.
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