Find our more about our new Agile Product Management certfication -- Click here for more details!

view cart     

Product Management Library of Knowledge

subscribe:   Subscribe in Bloglines  

4 Tips for Understanding and Interpreting Nonverbal Communication
by Paula Gray, AIPMM

Recognizing that an ethnography respondent, focus group participant or interviewee may be offering much more information nonverbally than they are with words, is crucial to gathering a deeper level of information. Here are 4 key insights to understanding what they aren't saying.

Michael Knowles' Guerrilla WriteFare:
Squeezing the Juice from Chaos

Chaos: That state in which everything exists, and every possibility is but a blink away.

We've talked about working in chaotic organizations. Organizations are always in chaos. So why does one organization thrive while others self-destruct?

Michael Knowles' Guerrilla WriteFare™
The Arrow

Have you ever shot a bow and arrow? You notch the arrow into the bowstring, pull the string back, aim at your target, and let the arrow fly. The bowstring imparts its stored energy to the arrow, propelling it at high speed through the air. You'd never even think of pointing the arrow at yourself, would you?

read more of.. The Arrow

Valid HTML 4.01 Transitional

AIPMM.Com © 1998-2010 | Privacy Policy | Terms Of Use